Customer Relationship Management (CRM), Customer Service Management, Customer Support/Service, Forecasting, Manufacturing, Manufacturing Operations, Production Schedule, Project/Program Management, Sales Management, Supply Chain Operations
Essential Duties and Responsibilities:
* Serve as the primary customer contact for assigned accounts.
* Manage ongoing customer relationships to ensure satisfaction, retention, and growth.
* Coordinate customer forecasts, production schedules, engineering changes, and delivery requirements.
* Lead customer communications regarding program status, schedule updates, quality concerns, and pro-ject milestones.
Qualifications:
* Associate's or Bachelor"s degree in business, Engineering, Supply Chain, Operations, or related field pre-ferred.
* 3-10 years of experience in program management, account management, or customer service within a manufacturing environment.
* Experience in electronics manufacturing, PCB assembly, box-build assembly, cable assembly, or contract manufacturing preferred.
* Strong understanding of manufacturing operations, supply chain processes, and customer requirements.
.
By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at www.synerfac.com/privacy/S
Synerfac Technical Staffing