Animal Care, Communication Skills, Computer Skills, Content Development, Content Management, Customer Experience, Customer Service Management, Customer Support/Service, Database Administration, Event Management, Meet Sales Quota, People Management, Product Merchandising, Profit & Loss Management, Retail, Retail Management, Revenue Growth, Sales Management, Sanitation, Social Media, Team Lead/Manager, Training/Teaching
Bark Public House is looking for an enthusiastic Customer Service Manager with extensive retail and customer service experience as well as Social Media Management expertise. Need to have a proven track record of driving sales and leading successful promotions. Knowledge of the dog care industry is a plus but not required provided the candidate is capable of quickly learning the ins and outs of our services and our complete product line. We do require a positive attitude, outgoing personality, dedication to providing an unparalleled experience for our clientele, and, of course, a love of dogs.
Responsibilities will include but are not limited to:
- Meeting Sales Goals
- Merchandising Products
- Inventory Tracking
- Product Research
- Developing Customer Relationships
- Client Tours
- Management of Client Database and Corresponding Filing
- Staff Management and Accountability
- Social Media Content Creation and Management
- P&L Management
- Social Media Management
- Special event management
- Dog safety and sanitation practices
In addition to a competitive salary, you’ll find many great benefits awaiting you at Bark Public House:
- Discount on all retail products
- Free and discounted services
- Bring your dog to work!
- Paid vacation days
- A fun and exciting work environment
Necessary Qualifications:
- 2 years Management experience in retail or customer service fields
- Proven path of building teams and driving sales
- Creative mindset and goal oriented
- Natural born leader
- P&L Management
- Social Media management experience
- Hiring and Training experience
- Payroll knowledge
- 3 professional references
- Excellent communication skills
- Basic computer skills
- Flexible schedule and ability to work nights and weekends
Apply today to join a great team working to provide the best dog care available in this booming industry.