A well-established and growing supplier in Hialeah Gardens is seeking a Customer Service Representative to join its team. This is an excellent opportunity for a customer-focused professional who enjoys working in a fast-paced environment and takes pride in delivering exceptional service.
The ideal candidate will have experience managing a high volume of customer interactions, processing orders, resolving issues, and coordinating with internal departments to ensure customer satisfaction.
Key Responsibilities:
Handle a high volume of inbound customer calls and emails
Enter and process customer orders accurately and efficiently
Create, track, and manage customer service tickets
Follow up on open orders, deliveries, and customer inquiries
Process credit memos, returns, and order adjustments
Provide product and order information to customers
Coordinate with warehouse, shipping, and accounting departments to resolve issues
Maintain accurate customer records and documentation
Ensure timely and professional communication with customers
Qualifications:
Previous customer service experience in a distribution, manufacturing, supplier, wholesale, or similar environment preferred
Strong data entry and order processing skills
Experience handling high call volumes and multitasking in a fast-paced setting
Familiarity with credit memos, returns, and customer account support
Excellent communication and problem-solving skills
Strong attention to detail and organizational skills
Proficiency with Microsoft Office and ERP/order management systems is a plus
Bilingual (English/Spanish) preferred
What We Offer:
Stable, long-term opportunity with a reputable company
Competitive compensation
Benefits package available
Supportive team environment
Opportunity for professional growth and advancement
If you are a motivated customer service professional who thrives in a fast-paced environment and enjoys building strong customer relationships, we encourage you to apply.
#July_2026_175
Numbers & Facts
Location
Medley, FL
Skills
Accountingunmatched
Call Volumeunmatched
Communication Skillsunmatched
Credit Processingunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Service Evaluationunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Distribution Servicesunmatched
Documentationunmatched
ERP (Enterprise Resource Planning)unmatched
English Languageunmatched
Microsoft Officeunmatched
Multilingualunmatched
Multitaskingunmatched
Order Deliveryunmatched
Order Managementunmatched
Order Processingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Service Deliveryunmatched
Shipping/Receivingunmatched
Spanish Languageunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Warehouse Coordinationunmatched
Wholesale Industryunmatched
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