Customer service

Customer Service Representative – Manufacturing

A rapidly growing manufacturing company is seeking a motivated and customer-focused Customer Service Representative to join our team. We are looking for someone who is organized, detail-oriented, and thrives in a fast-paced manufacturing environment.

Responsibilities

- Process customer orders accurately and efficiently.

- Communicate with customers regarding orders, pricing, and delivery schedules.

- Coordinate with production, scheduling, shipping, and sales to ensure customer expectations are met.

- Respond to customer inquiries and resolve issues professionally.

- Prepare quotes and maintain accurate customer records.

- Build strong, long-term relationships by providing exceptional customer service.

Qualifications

- Previous customer service experience is required.

- Experience in manufacturing or corrugated packaging is a plus, but not required. We are willing to train the right candidate.

- Strong communication, organizational, and problem-solving skills.

- Proficiency with Microsoft Office and basic computer systems.

- Ability to multitask and work effectively in a fast-paced environment.

- Positive attitude, reliability, and a strong work ethic.

What We Offer

- Competitive pay based on experience.

- Full-time, stable employment.

- Opportunities for growth and advancement.

- A supportive team environment.

If you're looking for a long-term career with a growing company and enjoy helping customers, we'd love to hear from you. Apply today and join the Incredible Container Corp. team! Come and grow with us !!!