Our client is seeking a dependable, detail-oriented Customer Service & Office Support Representative to join our team. As the first point of contact for our customers, you will play a vital role in ensuring our daily operations run smoothly. This is a fast-paced position perfect for someone who enjoys multitasking, helping people, and staying organized.
Key Responsibilities
Act as the primary voice of the company by answering incoming calls and assisting customers with inquiries.
Order Management: Accurately take and enter customer orders into our system, ensuring all details are captured correctly.
Administrative Support: Manage the end-to-end billing process by generating invoices and maintaining organized physical and digital filing systems.
Office Coordination: Perform general administrative tasks to support the team and ensure the office runs efficiently.
Qualifications
Reliability: Since we start at 7:00 AM, punctuality and consistent attendance are essential.
Communication: Strong verbal and written communication skills with a professional phone manner.
Tech-Savvy: Comfortable using standard office software (Word, Excel) and capable of learning order entry/invoicing systems quickly.
Detail-Oriented: A high level of accuracy in data entry and filing is a must.
Proactive Attitude: Ability to handle multiple tasks at once while maintaining a positive, helpful demeanor.
Please send over your resume and give us a call at (480) 467-3200.
We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.
Skills
Administrative Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Operationsunmatched
Order Managementunmatched
Order Processingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Telephone Skillsunmatched
Writing Skillsunmatched
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