Customer Service & Office Coordinator
Warehouse Office | Full-Time | Temp-to-Hire
- Location: Shelby, NC
- Job Type: Full-Time | Temp-to-Hire
- Pay: $16.00/hour (DOE)
- Schedule: Monday-Friday | 7:00 AM – 3:30 PM - Some overtime may be required
- PSU Benefits: Weekly Pay, Health Insurance, PTO, Referral Bonuses
About the Role
Personnel Services Unlimited (PSU) is seeking a Customer Service & Office Coordinator for a growing warehouse and manufacturing operation in Shelby, NC.
What you’ll Do
As the Customer Service & Office Coordinator, you’ll serve as a key point of contact between customers, production, shipping, and warehouse operations while supporting the office's daily administrative functions.
Responsibilities Include:
- Process customer orders via phone, email, and other communication channels while providing exceptional customer service.
- Respond to customer inquiries, provide order and product information, process payments, and coordinate shipments with customers, production, and warehouse teams.
- Maintain accurate shipping, receiving, inventory, production, and quality records using Microsoft Excel and the company database.
- Perform general administrative duties, including data entry, filing, scanning, document preparation, and maintaining office records.
- Support daily office and warehouse operations by organizing shipments, updating paperwork, maintaining common areas, and assisting with administrative projects.
- Provide administrative support to the Operations Manager to help ensure efficient day-to-day operations.
What We’re Looking For
- High School Diploma or GED required
- 1-3 years of customer service, administrative support, or office experience, preferred
- Proficient in Microsoft Excel and Microsoft Office
- Experience with shipping, logistics, inventory, or warehouse operations is preferred
- Strong data entry and computer skills
- Customer-focused with excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Able to manage multiple priorities in a fast-paced environment
- Dependable, self-motivated, and able to work independently or as part of a team.
Interested?
Qualified candidates are encouraged to Apply Today!
Questions? Contact the PSU Shelby office at (704) 484-0344 for more information.
Personnel Services Unlimited is an Equal Opportunity Employer.
Personnel Services Unlimited
Passionate About Connecting People with Possibilities.