Administrative Skills, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Health Insurance, High School Diploma, Interpersonal Skills, Logistics, Manufacturing Operations, Microsoft Excel, Microsoft Office, Multitasking, Operational Support, Operations Management, Order Processing, Organizational Skills, Record Keeping, Shipping Operations, Shipping/Receiving, Team Player, Warehousing
Customer Service & Office Coordinator
Warehouse Office | Full-Time | Temp-to-Hire
- Location: Shelby, NC
- Job Type: Full-Time | Temp-to-Hire
- Pay: $16.00/hour (DOE)
- Schedule: Monday-Friday | 7:00 AM – 3:30 PM - Some overtime may be required
- PSU Benefits: Weekly Pay, Health Insurance, PTO, Referral Bonuses
About the Role
Personnel Services Unlimited (PSU) is seeking a Customer Service & Office Coordinator for a growing warehouse and manufacturing operation in Shelby, NC.
What you’ll Do
As the Customer Service & Office Coordinator, you’ll serve as a key point of contact between customers, production, shipping, and warehouse operations while supporting the office's daily administrative functions.
Responsibilities Include:
- Process customer orders via phone, email, and other communication channels while providing exceptional customer service.
- Respond to customer inquiries, provide order and product information, process payments, and coordinate shipments with customers, production, and warehouse teams.
- Maintain accurate shipping, receiving, inventory, production, and quality records using Microsoft Excel and the company database.
- Perform general administrative duties, including data entry, filing, scanning, document preparation, and maintaining office records.
- Support daily office and warehouse operations by organizing shipments, updating paperwork, maintaining common areas, and assisting with administrative projects.
- Provide administrative support to the Operations Manager to help ensure efficient day-to-day operations.
What We’re Looking For
- High School Diploma or GED required
- 1-3 years of customer service, administrative support, or office experience, preferred
- Proficient in Microsoft Excel and Microsoft Office
- Experience with shipping, logistics, inventory, or warehouse operations is preferred
- Strong data entry and computer skills
- Customer-focused with excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Able to manage multiple priorities in a fast-paced environment
- Dependable, self-motivated, and able to work independently or as part of a team.
Interested?
Qualified candidates are encouraged to Apply Today!
Questions? Contact the PSU Shelby office at (704) 484-0344 for more information.
Personnel Services Unlimited is an Equal Opportunity Employer.
Personnel Services Unlimited
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Personnel Services Unlimited