Benefits:- Dental insurance
- Health insurance
- Training & development
Job Description
InterAction24 is partnering with a growing company in Hollywood, FL to hire a
Customer Service & Office Support Specialist for a full-time, direct hire opportunity.
This is a stable, long-term role within a small, fast-paced office environment. The ideal candidate is detail-oriented, reliable, and comfortable handling a mix of customer service, data entry, and administrative responsibilities.
If you're someone who enjoys structure, consistency, and being part of a tight-knit team — this is a great opportunity.
Key Responsibilities
- Handle inbound customer inquiries via phone and email (orders, shipments, product availability)
- Enter and process customer orders, purchase orders, and inventory data accurately
- Resolve customer issues and follow up to ensure completion
- Maintain organized customer and vendor records
- Support the sales team with order tracking and communication
- Draft professional emails and internal correspondence
- Assist with general office duties (filing, scheduling, documentation)
Requirements
- Bilingual (English / Spanish) required
- 2+ years of experience in customer service, data entry, or office support
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong attention to detail and accuracy
- Comfortable speaking with customers (phone interaction ~20–30% of role)
- Strong written and verbal communication skills
- Reliable and professional with a strong work ethic
Preferred (Nice to Have)
- Experience in wholesale, distribution, or logistics environments
- Experience working in a small office setting
Why Join
- Full-time, stable position (not contract)
- Benefits included
- Consistent Monday–Friday schedule
- Opportunity to grow within the company
Apply Today
If you’re looking for a stable role where you can contribute and grow, we’d love to hear from you.