Customer Service & Office Support Specialist

INTERACTION 24 LLC
  • Sumter, SC
  • Full-time
  • Autofill and Review
30+ days ago

Job Description

Benefits:
  • Dental insurance
  • Health insurance
  • Training & development

Job Description


InterAction24 is partnering with a growing company in Hollywood, FL to hire a Customer Service & Office Support Specialist for a full-time, direct hire opportunity.


This is a stable, long-term role within a small, fast-paced office environment. The ideal candidate is detail-oriented, reliable, and comfortable handling a mix of customer service, data entry, and administrative responsibilities.


If you're someone who enjoys structure, consistency, and being part of a tight-knit team — this is a great opportunity.


Key Responsibilities


  •  Handle inbound customer inquiries via phone and email (orders, shipments, product availability) 
  •  Enter and process customer orders, purchase orders, and inventory data accurately 
  •  Resolve customer issues and follow up to ensure completion 
  •  Maintain organized customer and vendor records 
  •  Support the sales team with order tracking and communication 
  •  Draft professional emails and internal correspondence 
  •  Assist with general office duties (filing, scheduling, documentation) 
Requirements


  •  Bilingual (English / Spanish) required
  •  2+ years of experience in customer service, data entry, or office support 
  •  Proficiency in Microsoft Office (Excel, Word, Outlook) 
  •  Strong attention to detail and accuracy 
  •  Comfortable speaking with customers (phone interaction ~20–30% of role) 
  •  Strong written and verbal communication skills 
  •  Reliable and professional with a strong work ethic 
Preferred (Nice to Have)


  •  Experience in wholesale, distribution, or logistics environments 
  •  Experience working in a small office setting 
Why Join


  •  Full-time, stable position (not contract) 
  •  Benefits included 
  •  Consistent Monday–Friday schedule 
  •  Opportunity to grow within the company 
Apply Today


If you’re looking for a stable role where you can contribute and grow, we’d love to hear from you.

Numbers & Facts

LocationSumter, SC
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Develop and Maintain Customersunmatched
  • English Languageunmatched
  • Health Insuranceunmatched
  • Logisticsunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Microsoft Outlookunmatched
  • Microsoft Wordunmatched
  • Multilingualunmatched
  • Order Processingunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Purchase Ordersunmatched
  • Resolve Customer Issuesunmatched
  • Sales Supportunmatched
  • Spanish Languageunmatched
  • Training/Teachingunmatched
  • Wholesale Industryunmatched
  • Writing Skillsunmatched

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