Job Description
InterAction24 is partnering with a growing company in Hollywood, FL to hire a Customer Service & Office Support Specialist for a full-time, direct hire opportunity.
This is a stable, long-term role within a small, fast-paced office environment. The ideal candidate is detail-oriented, reliable, and comfortable handling a mix of customer service, data entry, and administrative responsibilities.
If you're someone who enjoys structure, consistency, and being part of a tight-knit team — this is a great opportunity.
Key Responsibilities
- Handle inbound customer inquiries via phone and email (orders, shipments, product availability)
- Enter and process customer orders, purchase orders, and inventory data accurately
- Resolve customer issues and follow up to ensure completion
- Maintain organized customer and vendor records
- Support the sales team with order tracking and communication
- Draft professional emails and internal correspondence
- Assist with general office duties (filing, scheduling, documentation)
Requirements
- Bilingual (English / Spanish) required
- 2+ years of experience in customer service, data entry, or office support
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong attention to detail and accuracy
- Comfortable speaking with customers (phone interaction ~20–30% of role)
- Strong written and verbal communication skills
- Reliable and professional with a strong work ethic
Preferred (Nice to Have)
- Experience in wholesale, distribution, or logistics environments
- Experience working in a small office setting
Why Join
- Full-time, stable position (not contract)
- Benefits included
- Consistent Monday–Friday schedule
- Opportunity to grow within the company
Apply Today
If you’re looking for a stable role where you can contribute and grow, we’d love to hear from you.
InterAction24 is a dynamic force in talent acquisition and workforce solutions, specializing in project-based deliverables that drive business success. From expertly managed resource services to strategic consulting, we provide end-to-end solutions that align with your goals—delivering the right talent, expertise, and execution to power your most critical initiatives.
A Market Leader
A Message from Our CEO: A Market Leader in Talent & Business SolutionsAt InterAction24, we go beyond traditional recruitment to deliver strategic workforce and business solutions that drive measurable results. As a women-owned business enterprise, we specialize in project-based deliverables, resource management, and consulting services that empower organizations to meet evolving market demands.Our sustained growth is built on a foundation of integrity, customer service, and innovation. By leveraging cutting-edge technology and industry expertise, we enhance the efficiency and effectiveness of workforce strategies for businesses ranging from local enterprises to global corporations. Whether supporting critical project initiatives or optimizing resource allocation, our focus remains on delivering impactful, results-driven solutions.Since our inception, we have remained steadfast in our commitment to quality, ensuring every engagement is backed by disciplined evaluation, market insights, and a dedication to excellence. InterAction24 is more than a service provider—we are a trusted partner in delivering tailored workforce and business solutions that drive organizational success.
Vision
InterAction24 is the indispensable partner for organizations seeking innovative workforce and business solutions. We empower companies with cutting-edge strategies that evolve with changing market demands, delivering impactful results through expertise, technology, and unwavering commitment to excellence. Our vision is to drive the future of workforce solutions by providing seamless, scalable, and results-driven services that help businesses and professionals thrive in an ever-changing world.
Mission
Industry Leadership – Be recognized as a leader in workforce and business solutions through innovation, expertise, and service excellence.Strategic Partnerships – Build strong, value-driven relationships with clients, vendors, and employees based on trust, mutual benefit, and open communication.Technology-Driven Advantage – Leverage cutting-edge technology to enhance efficiency, streamline processes, and provide superior solutions.High-Quality, Value-Added Services – Continuously expand our offerings to meet evolving business needs and deliver measurable impact.Sustainable Growth & Profitability – Drive ongoing success through innovation, strategic execution, and a commitment to excellence.Commitment to Integrity & Excellence – Uphold the highest standards in service, ethics, and professionalism to create lasting impact.Core
Values
Honesty & Integrity – Conduct every aspect of our business with transparency, ethics, and unwavering integrity.
Excellence in Service – Deliver exceptional service, ensuring all commitments to our clients and partners are met with reliability and professionalism.
Respect & Inclusion – Value every individual, treating clients, employees, and partners with respect, dignity, and fairness.
Continuous Improvement – Embrace innovation and adaptability to enhance our solutions, processes, and overall impact.
Employee-Centered Culture – Recognize and support our employees as our greatest asset, fostering growth, collaboration, and success.
Passion & Pride – Approach every challenge with enthusiasm, dedication, and a commitment to making a meaningful difference.