Job Description
Job Description:Customer Service Representative:
- Answer incoming calls from Arizona state employees and retirees.
- Provide accurate and professional assistance regarding Open Enrollment 2027.
- Respond to customer questions and explain benefits-related information clearly.
- Assist callers in resolving questions or concerns and provide appropriate guidance.
- Maintain a high level of customer service throughout each interaction.
Required Skills1 year of call center experience
Preferred SkillsOpen enrollment or benefits experience
Numbers & Facts
| Location | Flagstaff, AZ |
| Job Type | Full-time |
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