Customer Service Operator

WILLIAMS ISLAND

North Miami Beach, FL

JOB DETAILS
SKILLS
Call Centers, Customer Support/Service, Food and Beverage Industry, Identify Issues
LOCATION
North Miami Beach, FL
POSTED
9 days ago
Customer Service Operator

Now hiring customer service operator/member reservations Call Center Operator - ON-SITE, NOT REMOTE

Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation. Job Description to include:

  • Take member calls and provide accurate, satisfactory answers to their queries and concerns regarding dining reservations and food & beverage events.
  • Direct applicable member situations/needs offering member assistance and support
  • Call members and customers to confirm reservations and upcoming member island events
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Collaborate with other call center professionals to improve customer service
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)

About the Company

W

WILLIAMS ISLAND