Customer Service - Order Department Pay: $15.50 Monday – Friday | 8 AM – 4:30 PM Location: Dunmore, PA
Responsibilities:
Answer telephone calls and provide helpful support to our customers.
Enter orders into the various order management systems
Account maintenance, such as account setup, account updates, address changes, etc.
Participate in discussions regarding improving National Book’s operating procedures.
Will to take on additional assignment during slower times
Other tasks as assigned
Requirements:
Always convey professionalism and courteousness, especially during stressful encounters
Excellent written and verbal communication skills
Detail oriented and highly organized
Good PC skills, including experience with Word, Excel, and Outlook
Good problem-solving skills
Knowledge of Logistics PRO, AS/400, navigating websites, and using email
Drug screening and Background Screening
Benefits (employee contribution):
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Benefits (employee contribution):
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#IND0825
Numbers & Facts
Location
Dunmore, PA
Industry
Staffing/Employment Agencies
Company Size
50 to 99 employees
Year Founded
2014
Website
http://www.insyncstaffing.com/default.html
About Company
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Employee Benefitsunmatched
Health Insuranceunmatched
IBM AS-400 Serverunmatched
Life Insuranceunmatched
Logisticsunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Operations Processesunmatched
Order Managementunmatched
Order Processingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Retirement Planunmatched
Telephone Skillsunmatched
Vision Planunmatched
Writing Skillsunmatched
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