Customer Service/Order Entry Specialist

Lee Hecht Harrison

Dayton, NJ

JOB DETAILS
SALARY
$24–$25 Per Hour
SKILLS
Communication Skills, Customer Relations, Customer Satisfaction, Customer Service Management, Customer Support/Service, Detail Oriented, Inside Sales, Logistics, Manufacturing, Order Processing, Product Shipments, Resolve Customer Issues, SAP, Time Management
LOCATION
Dayton, NJ
POSTED
5 days ago

Job Title: Order Entry / Customer Service Specialist (Temp-to-Perm)

Location: Dayton, NJ (100% On-Site)

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Pay Rate: $24-$25/hour

About the Opportunity:

A well-established manufacturing company in Dayton, NJ is seeking an experienced Order Entry / Customer Service Specialist to join their team on a temp-to-perm basis.

This position is ideal for someone who thrives in a fast-paced environment and has hands-on experience with SAP order entry and customer interaction.

Key Responsibilities:

  • Accurately enter high-volume customer orders into SAP (primary responsibility)

  • Manage and respond to customer inquiries via phone queue (approximately 30% of role)

  • Provide timely updates on order status, shipping details, and product availability

  • Collaborate with internal teams including sales, logistics, and production

  • Maintain strong attention to detail to ensure order accuracy and customer satisfaction

Qualifications:

  • Required: Recent (within the last 2-3 years) hands-on experience entering orders in SAP

  • Prior customer service or customer care experience in a professional setting

  • Strong communication skills and ability to handle inbound customer inquiries

  • High level of accuracy and attention to detail

  • Ability to work fully on-site in Dayton, NJ

Additional Details:

  • Reports directly to the Customer Service Manager

  • Opportunity to transition into a permanent position based on performance and business needs

If you have strong SAP order entry experience and enjoy supporting customers in a dynamic manufacturing environment, we encourage you to apply!

For immediate consideration, please email your resume to: christine.kiernan@lhh.com

Benefits

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,

EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type

of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by

law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please

navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state,

and local laws and/or security clearance requirements.

Pay Details: $24.00 to $25.00 per hour

Search managed by: Christine Senn

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Company

L

Lee Hecht Harrison