Customer Service Pier Staff - Boston Cruise Port

Intercruises
  • Boston, Massachusetts
    30+ days ago

    Job Description

    Pier Staff - Boston Cruise Port
    Boston’s cruise season is here, and we’re hiring Pier Staff to support safe, smooth passenger flow and operations at the Boston Cruise Port.
    If you enjoy fast‑paced work, teamwork, and being part of a critical operation, this is a great opportunity to jump in right away.
     
    Apply Now!
     
    What You’ll Do
    • Support passenger flow during embarkation and debarkation
    • Assist with staging and movement of equipment
    • Provide directions and customer service to guests
    • Work alongside port security and other staff
    • Follow all safety procedures and maintain a clean, organized work environment
    • Perform other operational tasks as assigned by supervisors
     
    Pay & Perks
    • $19.00 per hour with weekly pay
    • Paid training
    •  Holiday Pay Incentive on company designated days
    • Weekly cruise‑day schedules including weekends and holidays
    •  Optional Direct Debit Health Insurance 
    • $100 referral bonus for recommending a friend or family member to any Intercruises location nationwide
    •  401(k) eligibility after 60 days, with a potential company match for returning 2027 season staff
    • A supportive team environment with clear communication and leadership
     
    Requirements
    • Must be 18 or older (17 allowed only when school is not in session)
    • Ability to stand and walk as needed 
    • Reliable transportation to the Boston Cruise Port
    • Basic computer skills (simple check‑ins, scanning, digital forms)
    • Able to work indoors and outdoors in a fast‑moving environment
    •  Fluent in English (read and write)
    •  Able to provide proof of eligibility to work in the US and complete a satisfactory background check
     
    Equal Opportunity Employer
    Intercruises is an Equal Opportunity Employer and welcomes applicants of all backgrounds. All qualified candidates will receive consideration
    without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected status.

    Numbers & Facts

    LocationBoston, Massachusetts
    Websitehttps://www.intercruises.com/careers/

    Skills

    • Background Investigationunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Support/Serviceunmatched
    • English Languageunmatched
    • Health Insuranceunmatched
    • Leadershipunmatched
    • Organizational Skillsunmatched
    • Safety Processunmatched
    • Team Playerunmatched

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