The Customer Service/Processor role manages claims and interacts with customers by reviewing warranty terms, customer claims, supporting photos, and documentation.
It involves adjudicating claims, composing internal and external correspondence, and handling inbound/outbound calls within a metric-driven environment.
Ideal candidates possess excellent communication, telephone etiquette, analytical skills, and computer proficiency, with a high school diploma or GED and 2+ years customer service experience.
Benefits include a friendly team, comprehensive insurance, PTO, tuition reimbursement, optional remote work, and a four-day work week option.
We are an Equal Opportunity Employer supporting diverse talent.