Customer Service Professional

Are you high energy? Do you have exceptional people skills? Have you gone above and beyond to provide outstanding customer service? Customer service is our highest priority. The Customer Service Representative (CSR) is the key contact and internal representative of our company to our customers. This position is the lead in providing five star service to our clientele of corporate travelers, pilots, private plane owners, business partners, and the aviation community. This individual must meet and aim to exceed customer needs and expectations to achieve world-class levels of customer service.  Key Duties and Responsibilities:Facilitate the arrival, parking, fueling, loading, and departure of aircraftAssist customers with requested services such as hangar space, hotel accommodations, car rental, catering, etc. Process fuel transactions and customer purchases Contact customers to respond to inquiriesRequirements:Excellent customer service, organization, and communication skillsFlexibility with your schedule is a mustBasic computer and keyboarding skills Telephone etiquetteIdeal candidate to possess the following work style:Desire to be part of a teamProfessional in appearance and mannerismsAble to develop a friendly rapportA sincere desire to assist customersPleasant with others on the job and displaying a friendly attitudeReliable, responsible, and dependableAbility to handle conflictHigh level of attention to detailA willingness to take on responsibilities and challenges Proactive to others' needs Astin Aviation Benefits Astin Aviation offers a comprehensive benefits package including medical, vision, dental, and 401k plan for full time employees.  How to ApplyPlease apply online at www.astinaviation.com. Astin Aviation is an Equal Opportunity Employer/M/F/Vet/Disabled.

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