CUSTOMER SERVICE QUOTATION SPECIALIST

CUSTOMER SERVICE QUOTATION SPECIALIST

Location: Dallas, TX | Onsite

COMPENSATION & SCHEDULE

• $20/hour

• Full-time, 8:30 am – 5:30 pm

• Paid parking provided

ROLE IMPACT

This role supports the client’s quotation and customer service operations by providing accurate pricing estimates, coordinating requests, and ensuring timely follow-up. Success in this position is defined by precision, efficiency, and the ability to communicate professionally while maintaining organized documentation.

KEY RESPONSIBILITIES

• Review and process customer quotation requests with a focus on accuracy and timeliness

• Communicate with customers to clarify specifications and provide professional support

• Enter and maintain pricing, order, and customer data in internal systems

• Collaborate with internal departments to ensure consistent delivery of client expectations

• Track, review, and follow up on outstanding quotes to ensure closure

MINIMUM QUALIFICATIONS

• 1–2 years of experience in customer service, order entry, or quotation-related work

• Strong attention to detail, multi-taskingand organizational skills

• Demonstrated critical thinking and problem-solving abilities

• Proficiency with basic office software (e.g., MS Office, CRM or ERP systems)

• Must reside within a 30-minute commute of the Dallas office

CORE TOOLS & SYSTEMS

• Microsoft Excel, Outlook, and Word

• CRM or ERP systems (e.g., Salesforce, SAP, or similar)

• Quote management and document tracking tools

PREFERRED SKILLS

• Prior experience in estimating, quoting, or technical service environments

• Excellent written and verbal communication skills

• Ability to manage multiple priorities in a fast-paced setting

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy