Customer Service Rep (01427) - Preston Hwy

Customer Service Rep

Join our dynamic team as a Customer Service Representative at our 8404 Preston Hwy location in Louisville, United States. We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service to our valued customers.

Responsibilities:

• Answer incoming phone calls and take customer orders accurately and professionally
• Process cash and credit card transactions
• Prepare and make pizzas according to company standards
• Maintain a clean and organized work environment
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness and hygiene standards
• Perform additional duties as assigned by management

Qualifications:

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, both verbal and written
• Capability to follow directions and adhere to company policies and procedures
• Proficiency in multitasking and working efficiently in a fast-paced environment
• Basic math skills for handling cash transactions accurately
• Physical ability to lift up to 25 lbs and stand for extended periods
• Flexibility to work weekends, holidays, and various shifts as needed
• Basic computer skills for operating point-of-sale systems
• Keen attention to detail to ensure order accuracy
• Effective time management skills to handle multiple tasks simultaneously
• Team-oriented mindset with a willingness to assist colleagues as needed
• High school diploma or equivalent preferred, but not required

All your information will be kept confidential according to EEO guidelines.