Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, English Language, Fast Food, Food Services, High School Diploma, Interpersonal Skills, Inventory Management, Lift/Move 25 Pounds, Multitasking, Order Delivery, Order Processing, Organizational Skills, Point of Sale (POS) Systems, Problem Solving Skills, Promotional Programs, Resolve Customer Issues, Retail, Special Offers, Team Player, Telephone Skills, Time Management
Customer Service Rep
Domino's Pizza is seeking a friendly and customer-focused Customer Service Representative to join our team at our 125 S English Station Rd location in Louisville, United States. As a vital member of our team, you'll be the face of our organization, ensuring our customers have an exceptional experience with every interaction.
- Greet customers warmly and take food orders accurately and efficiently
- Process payments and handle cash transactions with precision
- Answer phone calls and respond to customer inquiries in a professional manner
- Collaborate with kitchen staff to ensure timely order preparation and delivery
- Address customer concerns and resolve issues with empathy and care
- Maintain a clean and organized work area
- Assist in inventory management and restocking supplies as needed
- Adapt to changing priorities in a fast-paced environment
- Support team members during peak hours and special events
- Promote new products and special offers to customers
Qualifications
- Excellent communication and interpersonal skills
- Strong customer service orientation with a friendly and approachable demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Problem-solving skills and the ability to handle challenging situations with grace
- Team player mentality with a willingness to support colleagues
- Basic computer skills for operating point-of-sale systems
- Cash handling experience and ability to maintain accurate transactions
- Flexibility to work various shifts, including evenings and weekends
- Physical ability to stand for extended periods and lift up to 25 pounds
- High school diploma or equivalent (preferred)
- Previous customer service experience in food service or retail (preferred)