Card Processing, Communication Skills, Compensation and Benefits, Computer Skills, Cook Dishes, Credit Processing, Customer Support/Service, Detail Oriented, Employee Terminations, Fast Food, Food Safety, Food and Beverage Industry, High School Diploma, Inventory Management, Lift/Move 25 Pounds, Mathematics, Multitasking, Operations, Order Processing, Organizational Skills, Point of Sale (POS) Software, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Resolve Customer Issues, System Operations, Team Player, Writing Skills
Store Customer Service Rep
Join our team as a Customer Service Representative at our Columbia, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations.
- Greet customers and take orders via phone and in-person
- Prepare and make pizzas according to customer specifications
- Process cash and credit card transactions accurately
- Provide outstanding customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Handle multiple tasks simultaneously in a fast-paced environment
- Assist with inventory management and restocking as needed
- Adhere to company policies and food safety regulations
Qualifications
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, both verbal and written
- Basic math skills for handling cash transactions
- Ability to learn and operate ordering systems and point-of-sale software
- Physical stamina to stand for extended periods and lift up to 25 lbs
- Food preparation skills, with a willingness to learn pizza-making techniques
- Flexibility to work weekends, holidays, and various shifts as needed
- Strong multitasking abilities and attention to detail
- Team-oriented mindset with a positive attitude
- Basic computer skills for order processing
- High school diploma or equivalent preferred
- Previous customer service experience is a plus, but not required
- Ability to work in a fast-paced environment while maintaining composure
- Commitment to maintaining a clean and sanitary work area
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.