Job Description
Dominos Pizza in Fenton, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As the face of our company, youll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.
- Answer incoming phone calls and take customer orders accurately
- Prepare and make pizzas according to company standards
- Process cash and credit card transactions
- Provide exceptional customer service, addressing inquiries and resolving issues
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks as needed
- Handle and lift items weighing up to 25 lbs.
Qualifications
- Strong communication skills with a friendly and professional demeanor
- Ability to follow directions and adhere to company policies
- Flexibility to work weekends, holidays, and various shifts as required
- Basic computer proficiency for order processing and cash handling
- Excellent multitasking ability in a fast-paced environment
- Attention to detail to ensure order accuracy
- Problem-solving skills to address customer concerns effectively
- Physical ability to stand for extended periods and lift up to 25 lbs.
- High school diploma or equivalent preferred
- Customer service experience is a plus, but not required
- Must be able to pass a criminal background check
Additional Information
All your information will be kept confidential according to EEO guidelines.