Card Processing, Communication Skills, Computer Skills, Credit Processing, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Lift/Move 25 Pounds, Multitasking, Order Processing, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Team Player, Telephone Skills
Job Description
We are seeking a friendly and professional Customer Service Representative to join our team in Imperial, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.
- Answer incoming phone calls and take customer orders accurately
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions efficiently
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Handle physical tasks, including lifting up to 25 lbs. when necessary
Qualifications
- Excellent communication skills with a friendly and approachable demeanor
- Strong ability to follow directions and adhere to company policies
- Flexibility to work weekends, holidays, and various shifts as needed
- Positive attitude and an easy smile, even in fast-paced situations
- Basic computer proficiency for order processing and cash handling
- Ability to multitask effectively in a dynamic environment
- Keen attention to detail to ensure order accuracy
- Team player mentality with a willingness to support colleagues
- Physical stamina to stand for extended periods and lift up to 25 lbs.
- Customer-focused mindset with a commitment to providing exceptional service
- No prior experience required; on-the-job training will be provided
Additional Information
All your information will be kept confidential according to EEO guidelines.