Background Investigation, Card Processing, Communication Skills, Conflict Resolution, Credit Processing, Customer Relations, Customer Satisfaction, Customer Support/Service, Fast Food, High School Diploma, Lift/Move 25 Pounds, Mathematics, Multitasking, Order Processing, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Team Player, Telephone Skills
Job Description
Dominos Pizza in St Louis, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As the face of our organization, youll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.
- Answer incoming phone calls and take customer orders accurately and efficiently
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions with precision
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold store cleanliness standards
- Handle and lift items weighing up to 25 lbs. as needed
Qualifications
- Excellent communication skills with a friendly and professional demeanor
- Strong ability to follow directions and adhere to company policies
- Flexibility to work various shifts, including weekends and holidays
- Basic math skills for accurate cash handling and order processing
- Ability to multitask effectively in a fast-paced environment
- Physical stamina to stand for extended periods and lift up to 25 lbs.
- Team-oriented mindset with a positive attitude and easy smile
- Customer-focused approach to problem-solving and conflict resolution
- Ability to pass a criminal background check
- Previous customer service experience is a plus, but not required
- High school diploma or equivalent preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.