Card Processing, Communication Skills, Computer Skills, Cook Dishes, Customer Support/Service, High School Diploma, Lift/Move 25 Pounds, Multitasking, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Resolve Customer Issues, Safety/Work Safety, Team Player, Telephone Skills, Writing Skills
Customer Service Rep
Join our dynamic team as a Customer Service Representative in St Louis, United States! We're looking for enthusiastic individuals to provide exceptional service to our valued customers in a fast-paced environment.
Responsibilities include:
- Answering incoming phone calls and taking customer orders accurately and efficiently
- Preparing and making pizzas according to company standards and customer specifications
- Processing cash and card transactions, ensuring accuracy in all financial dealings
- Maintaining a clean and organized work environment, adhering to health and safety regulations
- Providing outstanding customer service, addressing inquiries and resolving issues promptly
- Collaborating with team members to ensure smooth operations during busy periods
- Assisting with additional tasks as needed to support the overall success of the store
Qualifications:
- Excellent communication skills, both verbal and written
- Strong customer service orientation with a friendly and positive attitude
- Basic computer skills and ability to learn new systems quickly
- Capability to multitask and work efficiently in a fast-paced environment
- Problem-solving skills and ability to handle customer concerns professionally
- Cash handling experience or ability to learn quickly
- Physical ability to stand for extended periods and lift up to 25 lbs
- Flexibility to work weekends, holidays, and various shifts as needed
- Ability to follow directions and adhere to company policies and procedures
- Strong team player with a collaborative mindset
- Food preparation experience is a plus, but not required
- High school diploma or equivalent preferred
All your information will be kept confidential according to EEO guidelines.