We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction.
Answer incoming phone calls and assist customers with their inquiries
Take and process customer orders accurately and efficiently
Provide product information and recommendations to customers
Handle cash transactions and maintain accurate records
Collaborate with team members to ensure smooth operations
Maintain a clean and organized work environment
Assist with various tasks as needed, including food preparation and cleaning
Lift and move items weighing up to 25 lbs. when required
Contribute to creating a positive customer experience through friendly and professional interactions
Qualifications
Excellent communication skills with a friendly and professional demeanor
Strong customer service orientation and ability to work in a fast-paced environment
Flexibility to work weekends, holidays, and various shifts as needed
Basic computer proficiency for order processing and record-keeping
Ability to multitask and prioritize responsibilities effectively
Problem-solving skills to address customer concerns and find solutions
Capability to follow directions and adhere to company policies and procedures
Physical ability to stand for extended periods and lift up to 25 lbs.
High school diploma or equivalent (preferred)
Previous customer service experience (preferred but not required)
Positive attitude and an easy smile
Additional Information
All your information will be kept confidential according to EEO guidelines.