Card Processing, Communication Skills, Credit Processing, Customer Relations, Customer Support/Service, Detail Oriented, Fast Food, Food Safety, Lift/Move 25 Pounds, Mathematics, Order Processing, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Team Player, Telephone Skills
Job Description
Dominos Pizza in Normal, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 305 W. Beaufort St. location. As a key member of our customer-focused organization, youll play a vital role in ensuring our customers have a great experience with every interaction.
- Answer phone calls and take customer orders accurately and efficiently
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions with precision
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold store cleanliness standards
- Handle and lift items weighing up to 25 lbs. as needed
Qualifications
- Strong communication skills with the ability to interact professionally with customers and team members
- Flexibility to work various shifts, including weekends and holidays
- Ability to follow directions and adhere to company policies and procedures
- Basic math skills for accurate cash handling and order processing
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Positive attitude and friendly demeanor, with an easy smile
- Ability to work efficiently in a fast-paced environment
- Team player mentality with a willingness to assist colleagues as needed
- Attention to detail and commitment to maintaining high standards of cleanliness and food safety
- Previous customer service experience is preferred but not required