Job Description
Join our dynamic team at Dominos Pizza in Belleville, United States, as a Customer Service Representative! Were looking for friendly, customer-focused individuals to deliver exceptional service and support our busy restaurant operations.
- Answer incoming phone calls and take customer orders accurately and efficiently
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions with precision
- Provide outstanding customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth restaurant operations
- Assist with various tasks as needed, including cleaning and restocking supplies
- Handle multiple responsibilities simultaneously in a fast-paced setting
- Lift and move items weighing up to 25 lbs. as required
Qualifications
- Excellent customer service skills with a friendly and empathetic demeanor
- Strong communication abilities, both verbal and written
- Proficiency in multitasking and working efficiently under pressure
- Basic math skills for accurate cash handling and order processing
- Physical stamina to stand for extended periods and lift up to 25 lbs.
- Flexibility to work weekends, holidays, and various shifts as needed
- Ability to follow directions and adhere to company policies and procedures
- Strong attention to detail to ensure order accuracy and customer satisfaction
- Team player mentality with a willingness to support colleagues
- Previous customer service experience is preferred but not required
- High school diploma or equivalent (preferred)