Customer Service Rep(03777) - 2030 Boston Rd - Wilbraham

Company Description

Team Springfield Pie (SPI) is a family-owned Domino's franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow.

Job Description

We're looking for friendly, energetic, and dependable people who enjoy working with customers and being part of a fast-paced team!

As a Domino's Customer Service Team Member, you'll help create a great experience for every customer while working alongside a fun, hardworking team.

What You'll Do:

• Greet customers and provide great service
• Take customer orders in person and over the phone
• Prepare pizzas and other menu items
• Handle cash and customer payments
• Keep the store clean, organized, and ready for business
• Assist Delivery Drivers and other team members when needed

Qualifications

What We're Looking For:

• Positive attitude and strong customer service skills
• Ability to multitask and stay organized
• Comfortable using a touchscreen computer
• Able to accurately handle cash and make change
• Comfortable working in a fast-paced environment
• Willing to learn, grow, and accept coaching from management

If you're dependable, motivated, and ready to be part of a winning team, we want to meet you!

Apply today and join the Domino's team!

Additional Information

Pay Transparency

(In accordance with the Massachusetts Salary Range Transparency Law, effective October 29, 2025)

Pay Ranges (Massachusetts)

Delivery Drivers

$18.00 - $25.00 per hour (Includes Tips)

(Mileage and Cell Phone Reimbursement)

Insiders

$15.50 - $17.00 per hour

Assistant Managers

$17.00 - $19.00 per hour

(Plus, the opportunity to receive Operational Excellence Incentives, PTO and Career Advance Opportunities)

General Managers

$20.00 - $30.00 per hour

(Plus Operational Excellence Incentives & Paid Time Off and Career Advance Opportunities)