Customer Service Rep(9623)

Domino's Pizza LLC

Monticello, AR

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JOB DETAILS

SKILLS

Accounts Receivable, Coaching, Communication Skills, Community Support, Cook Dishes, Customer Escalations, Customer Experience, Customer Satisfaction, Customer Support/Service, Fast Food, Food Safety, Leadership, Lift/Move 25 Pounds, Mathematics, Operational Support, Operations Management, Order Delivery, Order Processing, Organizational Skills, Physical Demands, Point of Sale (POS) Systems, Portion Control, Quality Control, Restaurant, Safety Process, Sanitation

LOCATION

Monticello, AR

POSTED

6 days ago

Company Description

At AR Pizza, LLC (Domino's Pizza) our people are our greatest asset. We believe that when we invest in our team members, we create better leaders, stronger stores, and exceptional customer experiences. Every role matters, and every team member contributes to our success.

We are committed to creating an environment built on respect, accountability, development, and opportunity. We believe our people are capable of excellence. Through training, coaching, and leadership development, we aim to help every team member grow to their best version of themselves.

Our customers are the reason we exist. We do not just make pizza - we serve families, support communities, and create experiences. Every order represents trust, and we take that responsibility seriously. We strive to delight every customer through quality products, fast service, and genuine hospitality.

At AR Pizza, success starts with our people and ends with satisfied customers. When our team thrives, our customers win - and our communities grow stronger.

Job Description

Job Description: Pizza Maker / Customer Service Representative (CSR )

Position Title: Customer Service Representative (CSR) / Pizza Maker
Reports To: Assistant Manager / General Manager
FLSA Status: Non-Exempt
Location: Store Level

Position Summary

A Customer Service Representative (CSR) plays a key role in delivering exceptional customer experience. This position is responsible for preparing food, taking customer orders, operating the point-of-sale system, maintaining store cleanliness, and supporting the overall operations of the restaurant.

CSRs work in a fast-paced environment and help ensure that every customer receives accurate orders, great service, and high-quality products.

Essential Job Functions

Customer Service

Greet customers in person and over the phone in a friendly and professional manner
Take order taking accuracy
Answer questions about menu items, specials, and promotions
Resolve customer concerns and escalate issues to management when necessary

Food Preparation

Prepare pizzas and other menu items according to company standards
Follow food safety and sanitation guidelines
Ensure products are prepared quickly, accurately, and consistently
Maintain portion control and product quality

Store Operations

Operate cash registers and handle cash transactions accurately
Assist with stocking food items and supplies
Maintain a clean and organized work area
Help with opening and closing duties as assigned

Team Support

Work collaboratively with team members to ensure efficient store operations
Assist delivery drivers and management when needed
Follow company policies, procedures, and safety guidelines

Qualifications

Must be at least 16 years old (or meet state minimum age requirements)
Ability to work in a fast-paced team environment
Strong communication and customer service skills
Basic math and cash-handling skills preferred
Ability to follow instructions and work with minimal supervision

Physical Requirements

Ability to stand for extended periods of time
Ability to lift up to 25 pounds
Ability to reach, bend, stoop, and move quickly in a busy kitchen environment
Ability to work near hot ovens and kitchen equipment

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

Domino's Pizza LLC

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