Customer Service Rep

Position Overview

Ultimate Staffing Services is actively seeking enthusiastic and professional Customer Service Representatives to join their client's dynamic team in Costa Mesa, CA. This role is perfect for individuals who thrive in a fast-paced office environment and have a passion for assisting customers and resolving issues efficiently. Candidates with experience in call centers or high-volume customer service settings are encouraged to apply.

Responsibilities

• Handle a high volume of inbound and outbound calls in a professional and courteous manner.
• Respond to customer inquiries via phone and email.
• Resolve customer issues efficiently while maintaining a high level of service.
• Document interactions accurately in internal systems.
• Collaborate with internal departments to ensure timely resolution.
• Maintain compliance with company policies and procedures.

Qualifications

• 1-3+ years of customer service or call center experience.
• Strong communication and interpersonal skills.
• Comfortable handling high call volume in an office setting.
• Proficient with Microsoft Office and CRM systems.
• Detail-oriented, dependable, and customer-focused.

Required Work Hours

Monday - Friday, 8:00 AM - 5:00 PM

Benefits

• Competitive hourly pay between $20-$24
• Stable, professional office environment
• Opportunity to work with reputable local companies
• Potential for long-term or contract-to-hire opportunities

Additional Details

Max Pay is $24. Min Pay is $20.

Apply today to be considered for current and upcoming Customer Service opportunities.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.