Customer Service Rep CSC

Job Responsibilities:

• • Actively participates in the training of all Customer Service personnel, including new hires

  • • Deletes, corrects, or re-enters patient orders as deemed necessary

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    • • Successfully manage both inbound and outbound phone calls in a positive and professional manner

      • • Read and analyze documents such as patient orders

        • • Effectively communicate with health care professionals and patients

          • • Carry out oral and written instructions

            • • Enter patient and medical information using company software

              • • Work both independently and as part of a team

                • • Time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment

                  • • Exceptional verbal and written communication, interpersonal, and active-listening skills, as well as the ability to prioritize issues and respond accordingly

                    Education and Experience:

                    • • High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience

                      • • Computer entry experience necessary

                        
                        
                        Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled