Customer Service Rep / Dispatch

Company Name: Air Experts Overview:

Pay: $20.00 - $25.00 per hour: plus incentives
Schedule: 12pm to 8pm OR 1pm - 9pm /  MUST be able to work every Saturday OR every Sunday
Full-time, year-round work

About Air Experts:
Air Experts, part of the ARS family of brands, provides expert HVAC services. We serve customers in the state of New Jersey with reliable, professional service. For over 30 years, we’ve delivered top-tier comfort solutions, supported by ARS’s national strength and a commitment to local care.

What We Offer:

• Weekly pay via direct deposit

• Paid training and onboarding

• Insurance available after 31 days

• Low-cost medical (as low as $5/week)

• Dental, vision, HSA/FSA

• 401(k) with company match

• 15 days PTO + 8 paid holidays

• Company-paid life insurance

• Clean office environment with strong team culture

• Career growth opportunities within a national network

Responsibilities:

Deliver exceptional customer service through inbound and outbound calls. You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office — not remote.

Qualifications:

What You Need:

• Prior experience in a customer service or call center environment

• Proficiency with Microsoft Office and computer-based systems

• Ability to handle multi-line phones with accuracy and composure

• Must report daily to the office (no remote work available)

• Weekend and shift flexibility may be required

 

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Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.