Sanborn's Air Conditioning and Heating in Redlands, CA is actively seeking an efficient and organized full-time Customer Service Rep / Dispatcher to provide an efficient performance of our office and warehouse. Do you have strong communication skills? Do you present yourself professionally especially over the phone? Are you an active listener with excellent problem-solving skills? If this sounds like you, please keep reading!This full-time position earns a competitive pay of $18-$20/hour. We provide generous benefits and perks, including medical insurance, paid vacation, paid holidays, opportunities for advancement, and ongoing training. If this sounds like the right management opportunity for you, apply today!ABOUT SANBORN'S AIR CONDITIONINGThe philosophy of teamwork is where it starts for us. We deliver 5-star service to our many satisfied customers in the Redlands, Banning, and San Bernardino areas. Educating our customers is our main focus. We save them money with a home comfort system that provides peak performance at the best value. We also offer solutions for indoor air quality concerns in order to provide our clients with the healthiest and most breathable air.We owe our incredible success to our reliable and motivated team members. We truly value each employee and strive to create career development opportunities for anyone who wants to grow and work within a great team atmosphere.A DAY IN THE LIFE OF CUSTOMER SERVICE REP / DISPATCHERAs the right hand to our Operations Manager, you are essential to the efficient performance of our office and warehouse. You manage activities involved in the production of goods and services. This includes managing the operations process, planning, control, performance improvement, and operations strategy. You are always looking at the big picture, even as you examine the details.In addition to keeping our business running smoothly, you also ensure that our customers are happy! You answer phone calls, schedule and confirm appointments, enter purchase orders, and process invoices. By always providing top-notch customer service and actively listening to our customers, you are able to ensure that their needs are met. It is rewarding to know that you play an important role in the success of our company. If you can see yourself as our Operations Assistant Manager / CSR, apply now!CUSTOMER SERVICE REP / DISPATCHER QUALIFICATIONSCustomer service experienceExperience using a multi-phone systemHVAC background with leading rolesAbility to multi-task various duties such as ordering parts, customer service, and dispatching techniciansProficient in Excel and QuickBooksHVAC industry experience desired but not requiredDo you have the ability to lead and motivate others? Are you organized and able to plan ahead? Do you have great time management skills? If yes, please give us a chance to review your information!CSR / DISPATCHER WORK SCHEDULEThis is a full-time position with a Monday-Friday, 9 am - 6 pm schedule, with remote on-call weekend schedule.ARE YOU READY TO JOIN OUR MANAGEMENT TEAM?If you feel you'll be perfect as our Customer Service Rep / Dispatcher, apply now using our initial 3-minute, mobile-friendly application.Location: 92374