Customer Service Rep

TalentBurst, Inc.

HOUSTON, TX

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JOB DETAILS

SALARY

SKILLS

Accounting, Communication Skills, Customer Support/Service, Data Entry, Detail Oriented, Freight Forwarding, Microsoft Office, Multitasking, Order Management, Order Processing, Organizational Skills, Pallet Jack, Process Management, Product Management, Purchase Orders, SAP, Sales, Supply Chain, Warehousing

LOCATION

HOUSTON, TX

POSTED

30+ days ago

Title: EXPORT Customer Service Rep
Location: Houston, TX 77058
Duration: 5 months
Schedule: Monday through Friday on site
Pay rate: $34.00/hr on W2

This person will be responsible for:
Work closely with other Export CSRs and process purchase orders from foreign Agents, customers or other Kuraray entities outside of the US.
They will be expected to communicate effectively and efficiently with freight forwarders, warehouses, and carriers for the shipments.
They must be detail oriented, be able to multitask, and be able to accurately enter the data from purchase order into our system to create the sales orders.
They will be expected to read the order and prepare the shipment for current order/pallets/ shipment procedure.
They will be expected to monitor, track and trace and completely manage these orders and keep key personnel informed of each order status.
The position will involve heavy data entry and transactional workload that could fluctuate daily, so they must have great organizational skills.
They will be expected to track and trace export containers and monitor shipments with the tools we have available to us.
There will be a sense of urgency to this process and the information.

Quals--
EXPORT Customer Service Rep Temporary Position
export knowledge to complete order entry and total order function in the exporting area

The expectations for the EXPORT Customer Service Rep position will be as follows:
40-hour work week- Monday through Friday on site - in office. Please note - the address states Houston, TX but this office is actually in the Clear Lake Area - very close to University of Houston Clear Lake Campus, and the Bay Port Industrial area.
Must have SAP experience and be able to work with Microsoft office systems.
This person should be comfortable with moderate level Excel use.
Must have background knowledge of inventory process and product management, and must have experience with distribution, detailed order entry and shipping.
We expect that this candidate will have customer service skills, be organized, able to multitask, and be people oriented.
They must be detail oriented, be able to multitask, and be able to accurately enter the data from purchase order into our system to create the sales orders.

This person should have great communication skills, as they will be communicating with all levels of colleagues and multiple departments within our company.

We request this person to be very knowledgeable with the exporting process and be experienced with Inco Terms 2020.

We also request this person to have experience in shipping and distribution, and the overall supply chain and exporting process from the US.

In addition, we would prefer this person to have basic accounting knowledge and be able to contribute in a corporate setting.

This person will be responsible for:
Follow export processes that we have in place. Work closely with other Export CSRs and process purchase orders from foreign Agents, customers or other Kuraray entities outside of the US. They will be expected to communicate effectively and efficiently with freight forwarders, warehouses, and carriers for the shipments. They must be detail oriented, be able to multitask, and be able to accurately enter the data from purchase order into our system to create the sales orders.

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

About the Company

TalentBurst, Inc.

For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.

Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!

COMPANY SIZE

5,000 to 9,999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2002

WEBSITE

http://www.talentburst.com/

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Customer Service Rep

TalentBurst, Inc.

HOUSTON, TX

About the Company

TalentBurst, Inc.

Resume Resources

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