Customer Service Representative
Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions.
- Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, etc.
- Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
- Process various Night-Drop and Mail transactions as needed
- Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
- Cross-sell bank products
- Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.
Qualifications:
- Minimum 1 year of experience in bank operations preferred.
- Good communication skills (written and oral)
- Proven customer support experience
- Ability to multitask, prioritize and manage time effectively