Job Description
Job Title: Customer Service Representative 1
Job Location: Van Nuys, CA
Job Duration: 24 months
Shift Timing: Not Disclosed Yet (20-40 hours a week)Job Requirements:- 0-2 Years of Experience.
- Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services.
- Also may require research skills to troubleshoot customer problems.
- Customers may be internal or external with requests of varying degrees of complexity.
- Must have strong interpersonal, customer service and communication skills.
Top 3 Skills: - Customer Service Experience
- Proficient Communication Skills
- Experience handling cash with accuracy
Job Description: - Performs duties to Company guidelines and established safety procedures.
- Receives payment (cash, checks or money orders) for service and or/purchase of products.
- Operates company software and hardware to access data on customers accounts.
- Balances cash and checks on hand with system total and prepares funds for deposit.
- Answers basic inquiries relating to payments and general Company programs.
- Refers customers to CCR/telephone for service requests, high bill inquires and other CSR/CCR functions.
- Secures all operating and collected funds.
- Performs various clerical office monthly tasks
- Highschool diploma required
- *** to provide all equipment
Skills
Check Processingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Maintenance Servicesunmatched
Order Processingunmatched
Procedure Developmentunmatched
Research Skillsunmatched
Resolve Customer Issuesunmatched
Safety Processunmatched
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