Mid Cal labor Solutions is currently looking for a Customer Service Representative for open position in Elephant Butte, NM.
This is a Temporary position. This will start immediately after background and drug screen is cleared.
Qualified candidates must have the requirements listed below to be considered-
ESSENTIAL FUNCTIONS:
Accurately balance and complete a daily cash report
Takes customer orders and provides high-quality customer service as necessary
Assists customers in person and by phone, addressing questions regarding billing, payments, conservation
Enters data into the computer as required with speed and accuracy
Performs a variety of routine clerical work, including filing, scanning, and collections, processing payments, scheduling appointments, and compiling reports
Operates standard office equipment, including word processing equipment as assigned; may perform duties on computer spreadsheet programs
Performs major cashiering duties, including taking payments in person, processing credit card payments, balances individual cash drawers, and prepares bank deposits
Edits meter reading, writes and resolves service orders, folds, and stuffs bills as requested
Updates customer accounts as needed
Corresponds with customers regarding metered billing status
Scans and saves service orders files customer and system service orders
Participates in the Company's Continuous Improvement Process
Performs work on-site in the assigned office location
Performs other similar duties as assigned
Required Knowledge, Skills, and Abilities:
Account skills for compiling adjustments and completing deposits
Fast and accurate data entry skills
Proficient with Outlook, Microsoft Word and Excel
Proficiency required in handling and balancing cash
Knowledge of English usage, spelling, grammar, and punctuation
Knowledge of office methods and equipment, including filing systems
Knowledge of principles and practices of customer service
Ability to operate a personal computer and other office equipment
Ability to manage multiple tasks accurately and with good humor
Ability to take initiative to address and resolve problems
Pay Range: $18 - $20
Numbers & Facts
Location
Belen, NM
Salary
$18–$20 Per Hour
Skills
Billingunmatched
Calendar Managementunmatched
Card Processingunmatched
Conservationunmatched
Continuous Improvementunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
English Languageunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Office Equipmentunmatched
Order Processingunmatched
PC (Personal Computer) Systemsunmatched
Problem Solving Skillsunmatched
Spreadsheetsunmatched
Word Processingunmatched
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