Customer Service Rep, Long term care

Job Responsibilities:

• • Log all incoming calls

  • • Hours 9am to 6pm

    • • Warehouse - cleaning of medical equipment

      • • Add new residents to existing LTC customer data base as necessary

        • • Follow up on delivery of requested items

          • • Answer questions and troubleshoot customer issues

            • • After-hours dispatching when scheduled

              
              
              

              • • Read and analyze documents such as customer orders

                • • Effectively communicate with co-workers and customers alike

                  • • Help with the training of employees

                    • • Apply common sense understanding to carry out oral and written instructions

                      Education and Experience:

                      • • High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience

                        • • Computer literacy is necessary

                          Physical Demands:

                          The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.

                          
                          
                          Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled