Top Prospect Group LLC logo

Customer Service Rep

Top Prospect Group LLC
  • Manchester, CT
  • Quick Apply
30+ days ago

Job Description

Sales Support Administrative Assistant
Location: Manchester, CT
Industry: Precision Plastics Manufacturing

About the Role
Our client, a growing precision plastics manufacturer in Manchester, CT, is seeking a Sales Administrative Assistant to support their Sustaining Sales team. This role is a blend of customer service, sales support, pricing administration, and account coordination.
The ideal candidate will come from a manufacturing environment and have experience supporting customers, processing quotes, updating pricing, and working closely with internal teams to ensure customer needs are met.

Responsibilities
  • Prepare and update customer quotes and pricing information.
  • Support account managers with customer requests and pricing discussions.
  • Serve as a point of contact for smaller customer accounts.
  • Assist with forecasting and sales reporting activities.
  • Coordinate with Sales, Customer Service, Production, and Operations teams.
  • Maintain accurate customer records and sales documentation.
  • Provide administrative support to the Sales department as needed.
Qualifications
  • 2+ years of experience in Customer Service, Sales Support, Account Coordination, Order Entry, or Administrative Support.
  • Manufacturing experience required; plastics, injection molding, or industrial manufacturing experience preferred.
  • Strong Microsoft Office skills, particularly Excel.
  • Experience with ERP/MRP systems is a plus.
  • Excellent communication, organizational, and multitasking skills.
  • Ability to work effectively across multiple departments.
Target Candidate Backgrounds
  • Manufacturing Customer Service Representative
  • Sales Administrator
  • Sales Coordinator
  • Customer Service Coordinator
  • Account Coordinator
  • Order Entry Specialist
  • Administrative Assistant supporting a sales team

Numbers & Facts

LocationManchester, CT
IndustryStaffing/Employment Agencies
Company Size20 to 49 employees
Year Founded2009
Websitehttp://www.topprospectgroup.com/

About Company

Top Prospect Group founders and management team offer more than 75 years of combined experience in Information Technology, Creative & Marketing, and Finance & Accounting staffing and solutions. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. We meet with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are able to provide a more consistent recruitment process. Motivated by a partnership philosophy, our staff possesses a deep understanding of how to forge mutually beneficial long-term relationships. We believe in what we do and continuously strive for excellence.

Skills

  • Administrative Skillsunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Documentationunmatched
  • ERP (Enterprise Resource Planning)unmatched
  • Manufacturingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Order Processingunmatched
  • Organizational Skillsunmatched
  • Plastic Injection Moldingunmatched
  • Plastics Manufacturingunmatched
  • Pricingunmatched
  • Revenue/Sales Reportingunmatched
  • Salesunmatched
  • Sales Administrationunmatched
  • Sales Forecastingunmatched
  • Sales Managementunmatched
  • Sales Supportunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched

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