Customer Service Rep, Multi Unit

Performance Food Group

  • Nashville, TN
  • 5 days ago
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    Skills

    • Coachingunmatched
    • Consultingunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Establish Prioritiesunmatched
    • Inside Salesunmatched
    • Market Segmentationunmatched
    • Mentoringunmatched
    • Operations Managementunmatched
    • Pricingunmatched
    • Profit & Lossunmatched
    • Revenue Growthunmatched
    • Revenue/Sales Reportingunmatched
    • Sales Campaignsunmatched
    • Sales Operationsunmatched
    • Sales Toolsunmatched
    • Team Playerunmatched

    Description

    Sales Operations Manager

    Serves daily as the first point of contact for a team of Specialists, Inside Sales and will mentor and guide each rep to help them grow in their role. Using goals directed by the Regional, Market Segment and Mgr, Sales Operations, helps orchestrate, implement and report on sales campaigns, prioritize daily activities, field questions and ensure activity bottlenecks and service challenges are resolved. As both a coach and player, responsible for sales and profitability growth of existing account relationships as well as growing new customer counts in an assigned territory and market segment. Will proactively consult a designated base of accounts to optimize order frequency and product selection, develop relationships with key brands' properties, and help customers with their orders, leveraging order guides and pricing tools. Monitor and service multiple tiers of accounts by leveraging CRM system and sales and service tools and resources to ensure comprehensive account coverage. Work as a team member with Field AEs, OpCo and CORE Service team members, and as a part of a defined Market Segment support team, to complete a variety of responsibilities at any time to best serve customers, colleagues and the company.

    Numbers & Facts

    LocationNashville, TN

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