Customer Service Rep

Job description

Customer Service Representative (Newport News)

Suttle Motor Corporation's Collision Repair Center is looking for an experienced Customer Service Representative!
Applicants must have the ability to maintain a positive attitude and treat Customers and Co-workers with respect at all times. Applicant must be a team player, a positive thinker and must be fluent with computers.

Job Responsibilities:
- Greeting customers and answering phone calls in a positive and up-beat manner.
- Help to educate customers about the collision repair process.
- Input data into the CCC estimating system.
- Issue purchase orders to vendors.
- Maintain documents in Microsoft Excel.

Minimum Job Qualifications:
- Excellent customer service.
- Proven ability to work in a fast paced work environment.
- Strong decision making skills.
- Demonstrate the ability to multi-task and prioritize.
- Must demonstrate effective oral and written communication skills and the ability to work cooperatively with customers and co-workers.
- Strong organizational skills.
- Must have transportation and valid driver's license.
- Must pass background check, physical, drug screening
Business hours are 7am - 5:30pm, Monday through Friday.

Please send your resume .

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Can you Pass Background and Drug Screening Test

Experience:

• Customer Facing Service: 2 years (Preferred)
• Multi-line phone systems: 2 years (Preferred)

Work Location: In person