Customer Service Rep

1417769, No, 6930, 3921, 1, 0.0, 0.0, 01-Jul-2026, Customer Service Rep, CBIOcala (1868), Position Purpose:

Responsible for assisting with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers and our sales force professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Responsibilities may include, but not limited to:

• Input customer orders.
• Answer Phones & Emails with information accurately and in a timely manner.
• Assist customers with orders and problems.
• Provide informative and professional assistance when working with the public, customers, and co-workers.
• Perform administrative responsibilities as Order Changes, Contracts, Pricing Updates, etc.
• Performs other related duties as assigned.
• 148456BR, 2801 W Silver Springs Blvd, Ocala, Florida (FL), 1st Shift, Full Time, Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement., High School Diploma/GED or Equivalent

6 - 12 months customer service, call center and / or related area

Must be able to work Weekends and All Holidays

Pass post offer drug test and criminal background check, Cheney Brothers & Affiliates, Sales, High School Diploma/GED or Equivalent Experience

1 - 2 years customer service, call center and / or related area within foodservice industry., Florida, Cheney Brothers recognizes the prosperity of our company is built on the efforts of our employees. We offer a high-impact, supportive culture enabling immensely talented people to be brilliant at what they do. Our Cheney Brothers family of over 3,000 dedicated associates have access to world-class leadership and learning experiences, comprehensive benefit packages and endless opportunities to grow their career. We know the best way to back our customers is to back our people. Join our innovative family of industry leaders who never stop investing in the future., Click Here for Benefits Information