Job Description
Part Time Customer Service Rep
Pay Rate $22.00/hour to $25.20/hour
Duration 2 Years
Hours/Location 20-40 hours onsite in Oxnard, CA
0-2 Years of Experience. Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills.
" Receives payment (cash, checks or money orders) for service and or/purchase of products.
" Operates company software and hardware to access data on customers accounts.
" Balances cash and checks on hand with system total and prepares funds for deposit.
" Answers basic inquiries relating to payments and general Company programs.
" Refers customers to CCR/telephone for service requests, high bill inquires and other CSR/CCR functions.
" Secures all operating and collected funds.
" Performs various clerical office monthly tasks
High School diploma required
Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Pay Rate $22.00/hour to $25.20/hour
Duration 2 Years
Hours/Location 20-40 hours onsite in Oxnard, CA
0-2 Years of Experience. Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills.
" Receives payment (cash, checks or money orders) for service and or/purchase of products.
" Operates company software and hardware to access data on customers accounts.
" Balances cash and checks on hand with system total and prepares funds for deposit.
" Answers basic inquiries relating to payments and general Company programs.
" Refers customers to CCR/telephone for service requests, high bill inquires and other CSR/CCR functions.
" Secures all operating and collected funds.
" Performs various clerical office monthly tasks
High School diploma required
Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Numbers & Facts
| Location | Oxnard, CA |
| Industry | Staffing/Employment Agencies |
| Salary | $22–$25.20 Per Hour |
| Company Size | 50 to 99 employees |
| Year Founded | 2014 |
| Website | http://www.insyncstaffing.com/default.html |
About Company
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.