Customer Service Rep/Receptionist

XBP Global Holdings Inc

Vantive, CA

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Procedure Development, Regulations, Security Protocols, Shipping/Receiving, Systems Administration/Management, Systems Maintenance, Telecommunications
LOCATION
Vantive, CA
POSTED
30+ days ago

About the Role:

As a Receptionist, you play a crucial role in welcoming and directing visitors, maintaining security, and managing telecommunications systems. Your presence ensures a positive and professional experience for all guests and staff. Essential Job Responsibilities: Welcome and direct visitors in person or over the phone, addressing inquiries and providing appropriate assistance. Maintain employee and department directories, providing clear instructions and guidance to visitors. Ensure security protocols are followed by monitoring access, issuing visitor badges, and adhering to established procedures. Operate and maintain the telecommunication system according to manufacturer instructions, ensuring effective communication channels. Maintain cleanliness and orderliness of the reception area in compliance with established procedures and regulations. Document and communicate relevant actions, irregularities, and ongoing needs to ensure continuity among work teams. Collaborate with team members to achieve shared goals and contribute to the overall success of the organization. Cross train in other departments such as mailroom, copy center, shipping/receiving and help with set up or tear down of conference rooms for meets.

"The pay rate for this position starts at $19 / hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

About the Company

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XBP Global Holdings Inc