Customer Service Rep

PEG Staffing

Saint Louis, MO

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Consulting, Customer Relations, Customer Support/Service, Healthcare Administration, Healthcare Customer Service, Long-Term Care, Medications, PC (Personal Computer) Systems, Presentation/Verbal Skills, Record Keeping, Team Player, Telehealth, Telephone Skills, Time Management, Writing Skills
LOCATION
Saint Louis, MO
POSTED
1 day ago
Customer Service Representative
Location:
St. Louis, MO (Fully Onsite)
Schedule: Monday-Friday, Standard Business Hours


About the Role

We are partnering with a fast-growing telehealth company seeking a Customer Service Representative to join their team on a contract-to-hire basis. This is a great opportunity for someone looking to build a long-term career in healthcare support and customer service.

This role is fully onsite and ideal for individuals who enjoy helping others, are tech-savvy, and thrive in a fast-paced, team-oriented environment.

Key Responsibilities

  • Answer incoming phone calls, chats, and emails from patients
  • Respond to inquiries related to medications, orders, and general support
  • Assist users within a patient portal system
  • Provide accurate, timely, and professional customer service
  • Maintain detailed records of interactions and follow-ups
What You'll Love

  • Growth opportunities - strong potential to move up within the company
  • Supportive team environment with hands-on training provided
  • Daily perks - food and drinks provided for employees
  • Stable Monday-Friday schedule (no weekends)
What We're Looking For

  • Strong communication skills (written and verbal)
  • Customer-focused mindset with a desire to help others
  • Basic computer skills and ability to learn new systems
  • Reliability and interest in a long-term opportunity
  • Previous customer service experience is a plus, but not required
  • A personal computer that you can use for work purposes will be required while working as a contractor prior to conversion.
Additional Details

  • This is a contract-to-hire opportunity with the potential for permanent placement
  • Position is not client-facing - all interactions are handled via telehealth platforms

About the Company

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PEG Staffing