Customer Service Rep - Telephonic - BILINGUAL Eng & Spa

Benefits:

• 401(k)
• Health insurance
• Paid time off

Bilingual Customer Service Representative (English/Spanish)


We are seeking motivated and professional Customer Service Representatives who have a strong work ethic, a positive attitude, and a desire to learn and grow within a stable and growing company. This is a full-time position with benefits available upon reaching designated employment milestones.


The ideal candidate is dependable, organized, customer-focused, and enjoys building relationships while providing outstanding service over the phone.


Minimum Qualifications

•  Minimum of 2 years of customer service experience in a telephonic or call center environment 
•  Bilingual in English and Spanish (written and verbal) — required 
•  Strong communication and interpersonal skills 
•  Ability to build trust and establish rapport with clients 
•  Strong organizational skills with the ability to prioritize and multitask 
•  Basic computer proficiency 
•  Professional, positive, and team-oriented attitude 
•  Pleasant and professional phone presence 

Preferred Qualifications

•  Previous experience in Medicare or the insurance industry is a plus, but not required 

What We Offer

•  Full-time stable employment 
•  Opportunities for growth and advancement 
•  Supportive team environment 
•  Benefits available upon eligibility milestones