Hiring: Customer Service Representative (Contract)
Immediate need | Potential to convert to full-time
Join a fast-paced team supporting custom orders, product kits, and value-added services during a high-volume season. This is a ~3-month project starting ASAP, with potential for long-term opportunity.
What You'll Do:
Coordinate custom orders, kit builds, and order execution
Review detailed specifications (customization, personalization, configurations) for accuracy
Partner cross-functionally to manage timelines, inventory, and fulfillment
Track order status and proactively communicate delays, shortages, or issues
Support process improvements to increase efficiency and accuracy
What We're Looking For:
Experience with custom orders, fulfillment, or value-added processes
Strong attention to detail and ability to manage multiple priorities
Comfortable working across teams in a fast-paced, deadline-driven environment
Experience with AS400 or similar systems is a plus
Experience with custom embroidery a big plus
Start: ASAP (targeting next week)
Pay Details: $25.00 to $28.00 per hour
Search managed by: Jeanne Carney
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.