Customer Service Representation
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Location 12160 Rojas Drive, Ste A & B, El Paso, TX, 79936, United States
Base Pay $19.00 / Hour
Employee Type Hourly Full Time
Required Degree High school
Description
Pinnacle's promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence.
Shift: Monday to Friday 8;30 AM to 5:00 PM with 1/2 hour lunch
PRIMARY DUTIES AND RESPONSIBILITIES • Developing a proactive relationship with our customers by providing first class customer service and communication • Handling shipment quoting/pricing for customers • Covering available shipments through strategic negotiations with trucking companies • Sending and collecting documents to and from carriers • Obtaining location updates for shipments in progress • Data entry of various files and information into our software • Providing problem-resolution effectively and a timely manner Disclaimer Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at - will rights at any time.
Benefits:
· Dental insurance
· Health insurance
· Vision insurance
Work setting:
· In-person
Ability to Relocate:
· El Paso: Relocate before starting work (Required)
Work Location: In person
Requirements
· Must have logistics experiences -Customer Service Representation
· High school diploma or GED (General Education Diploma) equivalency
· Basic computer skills
· Detail oriented and able to thrive in a fast-paced environment