Location: New York City, NY
Pay Rate: Up to $23.00 per hour
Work Schedule: Monday through Friday, 9:00 AM – 5:00 PM
Provide ongoing support to delivery and installation crews while they are completing routes in the field.
Respond to a high volume of incoming customer calls regarding home deliveries, product installations, scheduling, and service inquiries.
Assist showroom personnel by coordinating delivery appointments, updating delivery schedules, and resolving order-related concerns.
Check in delivery drivers at the end of each workday to verify route completion and collect required documentation.
Prepare, organize, and distribute delivery paperwork and documentation for the following day's scheduled routes.
Review invoices alongside delivery run sheets to confirm that all merchandise has been accurately loaded onto delivery vehicles.
Maintain organized records, enter accurate information into internal systems, and ensure all documentation is up to date.
Communicate professionally and courteously with customers, delivery personnel, installers, and internal departments to ensure smooth operations.
Investigate and resolve delivery, installation, and service issues promptly while providing excellent customer support.
Prioritize multiple responsibilities efficiently in a fast-paced, deadline-driven environment while maintaining a high level of accuracy.
A high school diploma or an equivalent qualification is required.
Previous experience in customer service, dispatch, administrative support, or a related office environment is strongly preferred.
Excellent verbal and written communication skills with the ability to build positive relationships with customers and coworkers.
Demonstrated ability to manage a busy phone line while remaining organized and attentive to customer needs.
Strong attention to detail with the ability to complete tasks accurately and consistently follow through on assignments.
Comfortable using computer applications, performing data entry, and navigating multiple software systems.
Capable of working independently while also contributing effectively as part of a collaborative team.
Dependable, punctual, and able to perform well in a fast-moving, operations-focused workplace with changing priorities.
HireFrontier is a well-established staffing and recruiting firm with branches all over Europe and The US.The company partners with businesses across the United States to identify and place highly qualified professionals in a wide variety of industries. We are committed to delivering customized workforce solutions while helping job seekers discover rewarding career opportunities. Through an experienced team of industry-focused recruiters, the firm connects employers with exceptional talent by utilizing extensive market knowledge and professional networks. HireFrontier offers a full suite of staffing services, including direct hire placements, temporary staffing, contract staffing, and Recruitment Process Outsourcing (RPO).
| Location | (Remote) |
| Salary | $20–$23 Per Hour |