The Customer Service Representative at Harris Computer will be responsible for providing exceptional customer service to clients in various sectors. The role involves resolving customer inquiries, providing product information, and ensuring customer satisfaction.
Job Responsibilities:
Responding to customer inquiries via phone, email, and in-person
Providing technical support and troubleshooting for software products
Ensuring timely resolution of customer issues
Maintaining accurate customer records and documentation
Cross-selling and upselling products and services
Collaborating with internal teams to improve overall customer experience
Essential Qualifications:
Minimum of 1 year of experience in customer service or a related field
Excellent communication interpersonal skills
Ability to multitask and work in a fast-paced environment
Strong problem-solving skills
Proficiency in computer systems and software applications
Desired Experience:
2 years of customer service experience
Experience in the software or technology industry
Salary & Benefits:
The salary for this position ranges from $20 to $45 per hour, depending on experience and qualifications. The role also offers benefits such as health insurance, paid time off, and opportunities for career growth within the organization.
Numbers & Facts
Location
(Remote)
Salary
$20–$45 Per Hour
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Computer Softwareunmatched
Computer Systemsunmatched
Cross-Sellingunmatched
Customer Experienceunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Documentationunmatched
High Tech Industryunmatched
Interpersonal Skillsunmatched
Multitaskingunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Software Administrationunmatched
Technical Supportunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Up-Sellingunmatched
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