Customer Service Representative 1

Boise State University

Boise, ID

JOB DETAILS
SKILLS
Customer Support/Service, Data Entry, Student Admissions, Team Player, Telephone Skills
LOCATION
Boise, ID
POSTED
8 days ago

Join Boise State University''s Admissions and New Student Programs team in a role that blends customer service and document processing. Responsibilities include responding to phone, email, and in-person inquiries; scanning and data entry of incoming admissions materials; and providing accurate information to students and families who contact the office about the admissions and orientation process. Team members divide their time between assisting students and families and supporting behind-the-scenes admissions processing in a collaborative, team-oriented environment. This position is fully on-site and requires employees to work on campus 100% of the time. Work is performed in a shared office environment and includes a combination of front-desk coverage, phone and email support, and admissions materials processing. The role may be a good fit for individuals interested in taking advantage of Boise State''s employee tuition waiver benefit, as the department is willing to work with employees to accommodate part-time class schedules when operational needs allow.

About the Company

B

Boise State University